The Eight Pillars of User Research | by Emma Boulton | researchops-community | Medium
[What is ResearchOps.pdf - Google Drive](https://drive.google.com/file/d/1p_5EQm01s_VodQEeRZUpNIP9smY1Bblx/view)
https://universaldesignguide.com/playbook/
https://ucdc.therectangles.com/